Sheryl L. Simms, OD at 4960 South Gilbert Road #11 in Chandler, Arizona

Customer Reviews about Sheryl L. Simms, OD

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  I have been a patient of Dr. Simms for over 10 years and recently have been very disappointed with the care I receive. The office staff is always confused as to whom I am and if I should or should not have a co-pay. I never have had a co-pay for annual exams and then all of a sudden the office staff demanded it before I even went in to see the doctor. Every staff person in the office seems like this is their side job and does not really care about their patients. The front desk staff is very rude and unprofessional. I recently called to get a copy of my prescription and the letter sent over had spelling and grammar mistakes up the wall, they even spelled my name wrong!! I think it is time to get a new eye doctor that has a staff that knows how to handle patient affairs professionally and kindly. Again, Dr Simms is an amazing doctor, but this is a great example of how the office staff can kill a business.
  November 25, 2016

  by Janna Tatreau

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About Sheryl L. Simms, OD in Chandler